Accessibility Statement for Stafford Town Centre Partnership Website
This website (StaffordTownCentre.co.uk) is run by the Business Engagement Team at Stafford Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email support@StaffordTownCentre.co.uk
We’ll review and get back to you in within 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our team by emailing the issue to support@StaffordTownCentre.co.uk
We’ll consider the issue and get back to you in within 5 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops if required or you can contact the relevant department prior to your visit to arrange a British Sign Language (BSL) interpreter.
Find out how to contact us
Technical information about this website’s accessibility
Stafford Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
PDFs
Not all PDF documents are fully accessible to screen reader software. They may have issues such as no text alternatives for images. We review each PDF to see how this can be improved in the future.
Third Party Websites
This Accessibility Statement does not apply to business websites linked from StaffordTownCentre.co.uk. Please review individual website Accessibility Statements.